Tag Archives: blind

Views and experiences of using local taxi services

Healthwatch Telford & Wrekin have recently received feedback regarding people’s views and experiences of using local taxi services, and are now keen to explore what is working well and what requires improvements.

They have produced a very short survey which can be completed in minutes and invite you to take part. If you have a disability and/or sight or hearing impairment or are a wheelchair user and use taxis in the Telford & Wrekin area, it would help Healthwatch Telford & Wrekin learn more about the problems people experience.

To take part in the on-line survey, click on the link below:  https://www.healthwatchtelfordandwrekin.co.uk/disability-and-sight-impairment-taxi-survey

Alternatively, if you would like to speak to someone or would prefer to email you can contact Healthwatch Telford & Wrekin using the details below: 

  • Telephone: 01952 739540
  • Email: info@healthwatchtelfordandwrekin.co.uk

 

Views and experiences of using local taxi services

Start Date:
28th May 2021

End Date:
30th June 2021

Start Time:
1115

End Time:
2359

Healthwatch Telford & Wrekin have recently received feedback regarding people’s views and experiences of using local taxi services, and are now keen to explore what is working well and what requires improvements.

They have produced a very short survey which can be completed in minutes and invite you to take part. If you have a disability and/or sight or hearing impairment or are a wheelchair user and use taxis in the Telford & Wrekin area, it would help Healthwatch Telford & Wrekin learn more about the problems people experience.

To take part in the on-line survey, click on the link below:  https://www.healthwatchtelfordandwrekin.co.uk/disability-and-sight-impairment-taxi-survey

Alternatively, if you would like to speak to someone or would prefer to email you can contact Healthwatch Telford & Wrekin using the details below: 

  • Telephone: 01952 739540
  • Email: info@healthwatchtelfordandwrekin.co.uk

All you need to know about 2021 Census, includes BSL and Easy Read information

The census is a survey about all the households in England and Wales. It takes place every 10 years and the next one is happening on 21 March 2021. It’s a survey of all households in England and Wales, and you must complete it by law or you could face a fine. Help is available if you need it.

Everyone must complete the census and provide accurate information. The answers you give will help organisations to decide how services are funded in your area. The information you give in the census helps provide the best picture of the needs of everyone in England and Wales. Organisations such as local authorities and charities use this picture to plan and fund the services we all need, including transport, education and healthcare. Without the census, it’d be much more difficult to do this.

Every household should complete the census on Sunday 21 March 2021 or as soon as possible after.

About the Census in different formats:

If you’ve responded before 21st March and things have changed, you can let the Census office know by calling- for England 0800 141 2021 or 0800 169 2021 (available in English or Welsh) There are no call charges for these numbers. If you need to use another language, call the free language helpline on 0800 587 2021 , this is also a free number to use. For Relay UK users dial 18001 followed by the phone number you need. Or you can use this form to let them know of changes https://census.gov.uk/en/web-form/   Or if you use Text Messaging Service SMS You can send us a text message on 8667

Many people will complete the form Census Form on-line. Here is the link to census2021  https://census.gov.uk/en/start/ To start your census online, you will need your 16‑character access code sent to you in the post.

Other people will receive a form to enable them to complete the form in the traditional way via the post. For further information on Census2021 visit the Government website at this link https://census.gov.uk/help-when-you-need-it?utm_source=google&utm_medium=expanded_text_ads&utm_campaign=key_population_groups&utm_content=search&gclid=Cj0KCQiAnKeCBhDPARIsAFDTLTJfnFp8Hyree8hnmJzUve2Z7cAkdcp1z68HC_ItmTj6yv2Xw04cYtAaAkCUEALw_wcB&gclsrc=aw.ds

 

The Truth about Disability Hate Crime

Have you or are you the victim of Disability Hate Crime? If so, please report it.

The Truth about Disability Hate Crime was shown on BBC 2 on 20th January 2021. The film which cam be watched for the next 11 months at the link below, reveals the abuse and aggression faced by disabled people in everyday life, from verbal name-calling to violent physical attacks. Made by disabled filmmaker Richard Butchins and featuring a wide range of testimony from survivors themselves, it asks why this happens.

You can watch the film here: https://www.bbc.co.uk/iplayer/episode/m000rh4p/ad/targeted-the-truth-about-disability-hate-crime Click on sign language to see the film with BSL.

Shropshire Disability Network does not tolerate Hate Crime of any type, neither should you.

The Facts: 

  • A hate crime is any criminal offence that is motivated by hostility or prejudice based upon the victim’s disability or perceived disability.
  • Disability Hate Crime is massively underreported as many people don’t know who to talk to or how to report incidents. On a national level, hate crimes are under reported; it is estimated that three in five incidents are not reported. West Mercia Police is committed to addressing this issue by giving victims of hate crime the confidence to come forward and report their experience.

Hate Crime could be: 

  • physical attacks such as physical assault, damage to property, offensive graffiti and arson
  • threat of attack including offensive letters, abusive or obscene telephone calls, groups hanging around to intimidate, and unfounded, malicious complaints
  • verbal abuse, insults or harassment – taunting, offensive leaflets and posters, abusive gestures, dumping of rubbish outside homes or through letterboxes, and bullying at school or in the workplace.
  • Disability
  • Transgender
  • Sexual orientation
  • Religion
  • Individual characteristic that makes someone appear different
  • Race (including nationality, national origin, ethnic origin, race and colour)

Any type of crime can be a hate crime. Here are a few examples:

  • Physical attacks, Damage to property, Arson Offensive letters, Offensive language and harassment, Offensive graffiti, Threats of attack, Abusive or obscene telephone calls, Arson, Anti-social behaviour and intimidation.

Have you or someone you know been a victim of a hate crime or hate incident?

It is important that if hate crime happens to you or someone you know, that you report it.

You can find out more about hate crime here via True Vision www.report-it.org.uk/home  This link takes you directly to the hate crime page to report a hate crime  http://www.report-it.org.uk/your_police_force

If you feel you cannot report it yourself, then tell us & Shropshire Disability Network will do it for you. Contact hatecrime@shropshire-disability.net or call 07780 852229

West Shropshire Talking Newspaper

News from West Shropshire Talking Newspaper- “This week’s West Shropshire Talking Newspaper features the Partially Sighted Society and Mental Health and Well-being during lock-down, brought to us by this week’s Editor, Ian Musty. You can listen to the WSTN on the phone at 01743 387 487, on our web-site at www.wstn.org.uk, on the Talking Newspapers app for smartphones and tablets or via Alexa. We also cover all of the past week’s news from the Shropshire Star”.

Unfortunately due to Covid19 pandemic, WSTN regret that the postal memory stick service is not currently available due the Covid-19 pandemic. To contact them during the Covid-19 situation please leave a voicemail on 01743 387487

Over 50’s can get a flu jab

Health leaders across Shropshire, Telford & Wrekin continue to encourage everyone with a long-term health condition to get their free flu vaccination as soon as possible and help protect themselves from the harms of flu.

Evidence shows people who catch flu and COVID-19 at the same time are more likely to need hospitalisation or die.

With COVID-19 infections on the rise, doctors, pharmacists and public health leaders are keen to make sure that eligible patients get their free NHS flu jab as soon as possible, to protect themselves and others from the double risk of flu and COVID-19 and reduce pressures on health services this winter. As from 1st December 2020 anyone 50 and over is entitled to a free flu jab.

Flu is a highly infectious disease and can lead to serious complications in people with an underlying health condition such as bronchitis, emphysema, diabetes, heart disease, kidney disease, liver disease, immunosuppression or a chronic neurological disease – like multiple sclerosis or cerebral palsy.

The free vaccine is available from GP surgeries and pharmacies, and social distancing and safety measures are in place to make sure the vaccine is given in a safe environment.

People with long-term health conditions should ask their GP or pharmacist about the free flu vaccine, it is not to late to ask.

Telford and Wrekin Customer Strategy Consultation-Deadline extended to 23 October

Telford & Wrekin Council are asking residents and stakeholders for their views on the Council’s new Customer Strategy and new Customer Contract, which outlines their aims for how they want to serve their customers and sets out the standards of service that customers should expect to receive.

The consultation will give customers the opportunity to tell them about their previous experiences of contacting the Council, which will help them understand what they are currently doing well and what areas they need to improve.

The consultation starts on 25 September 2020 and was to end on Friday 16th October 2020 but the deadline has now been extended by one week. Note the deadline for this consultation has now been changed to 23rd October 2020 as Telford & Wrekin Council wish to receive as much feedback as possible.

To take part in this consultation please visit www.telford.gov.uk/customerconsultation .’

If you or someone you know would like to receive this survey in an alternative format, please email customer.insight@telford.gov.uk or telephone 01952 382006. Telford & Wrekin Council want this survey to be inclusive and would like to hear from SDN members.

To review the draft Customer Strategy and Customer Contract please visit   www.telford.gov.uk/customerconsultation this page also contains a link to the online survey.

For further general information about the consultation or would like to receive the consultation in a different format please email customer.insight@telford.gov.uk.

Coronavirus – no refund on Disabled Persons Railcards

Millions of railcard holders have been told they won’t get a refund – or an extension – on their passes, despite not being able to use them during lockdown.

The scheme, which offers a third off rail fare with certain restrictions, is available to a wide group of people in Britain.

Some 5.1million people have a railcard, which are available for 16 to 25 year-olds, 26 to 30 year-olds, senior citizens, people with disabilities and families with young children.

Using a railcard can help travellers save dramatically on their train fare, with most of the cards costing £30 per person – the disabled persons railcard is available at a cheaper rate of £20 per year.

With the majority of the 5.1million customers paying for a £30 railcard, if the firm had decided to refund cardholders, it could cost upwards of £150million.

Many people have asked about a part-refund or an extension to their card for not being able to use it over a four month period during lockdown/sheilding.

A Railcard spokesperson said: ‘We understand that this decision may not be the news our customers had been hoping for.

‘Refunding or extending Railcards for over 5.1million customers would come at a significant cost to the taxpayer at a time when the focus must be on maintaining rail services to support the country’s recovery from the pandemic.’

The Government also emphasised the importance of maintaining services while passenger numbers are down.

A Department for Transport spokesperson said: ‘We took immediate action at the outbreak of the pandemic to support the rail industry, keeping the services people depend on running, protecting jobs, and delivering refunds on all advance fares, as well as removing charges for cancellations

‘With fares revenue having fallen to less than 5 per cent of pre-Covid levels, we must ensure we are fair to taxpayers and focus investment on maintaining services, to enable social distancing and support our economic recovery.’

Raising accessibility standards for new homes

Start Date:
1st October 2020

End Date:
30th November 2020

Start Time:
0001

End Time:
2345

The UK Government is consulting on “Raising accessibility standards for new homes”

This consultation considers how to raise accessibility standards, recognising the importance of suitable homes for older and disabled people.

In particular, it considers how the existing optional accessible and adaptable standard for homes and the wheelchair user standard are used and whether government should mandate a higher standard or reconsider the way the existing optional standards are used.

This link takes you to a PDF document ” Raising Accessible Standards in new homes”:   https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/917626/200813_con_doc_-_final.pdf takes you to a 21 page document on the proposals. It opens in a new window so you can read it and/or download it.

The above file may not be suitable for users of assistive technology.  If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email alternativeformats@communities.gov.ukPlease tell us what format you need. It will help us if you say what assistive technology you use.

This link takes you to a HTML document ” Raising Accessible Standards in new homes”:   https://www.gov.uk/government/consultations/raising-accessibility-standards-for-new-homes/raising-accessibility-standards-for-new-homes-html-version

How to respond to this consultation:

On-line at this link: https://forms.office.com/Pages/ResponsePage.aspx?id=EGg0v32c3kOociSi7zmVqHlYLEWClc5Jtgm6IQAhFnpUNzNLWFBQM0U0M1dNQVZQMTQ2N0kxU0I2VS4u

By email to: accessiblehomes@communities.gov.uk

Or you can send your comments to:

Accessible Homes Consultation
Ministry of Housing, Communities and Local Government
2nd Floor SW, Fry Building
2 Marsham Street
London
SW1P 4DF

Note this consultation closes on Tuesday 1st December at 2325

Telford and Wrekin Customer Strategy Consultation

Telford & Wrekin Council are asking residents and stakeholders for their views on the Council’s new Customer Strategy and new Customer Contract, which outlines their aims for how they want to serve their customers and sets out the standards of service that customers should expect to receive.

The consultation will give customers the opportunity to tell them about their previous experiences of contacting the Council, which will help them understand what they are currently doing well and what areas they need to improve.

The consultation starts on 25th September 2020 and 16th October 2020 but the deadline has now been extended by one week. Note the deadline for this consultation has now been changed to Friday 23rd October 2020 as Telford & Wrekin Council wish to receive as much feedback as possible.

To take part in this consultation please visit www.telford.gov.uk/customerconsultation .’

If you or someone you know would like to receive this survey in an alternative format, please email customer.insight@telford.gov.uk or telephone 01952 382006. Telford & Wrekin Council want this survey to be inclusive and would like to hear from SDN members.

To review the draft Customer Strategy and Customer Contract please visit   www.telford.gov.uk/customerconsultation this page also contains a link to the online survey.

For further general information about the consultation or would like to receive the consultation in a different format please email customer.insight@telford.gov.uk.