Shropshire Council Customer Service Points

Telephone: 0345 678 9000

Address: Shropshire Council, Chief Executive’s Office, Shirehall, Abbey, Foregate, Shrewsbury Shropshire SY2 6ND

Staffed Customer Service Points provide:

  • council/public information and services
  • community information to help with your everyday queries on health and care, money, leisure activities, what’s on and much more ….
  • specialist advice sessions
  • free on-line access to information and services

Note: Not all services are available at each Customer Service Points. You need to click on this link to find out what can be accessed at the Customer Service Point you intend visiting including opening times: Some services you will be able to access via a free telephone link in the customer service points,

We no longer hold radar keys, which allow access to disabled public toilets. These are available to order from the Radar Keys website.


Find us on Face Book @ShropshireFamilyinfo


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