POhWER Advice and Advocacy for those with complex needs

Website: https://www.pohwer.net/

Email: pohwer@pohwer.net 

Contact Form: https://www.pohwer.net/forms/contact-us

Telephone: 0300 456 2370  Monday to Friday 8 am to 6 pm. Fax: 0300 456 2365 

Minicom: 0300 456 2364 
Text: send the word ’pohwer’ with your name and number to 81025 

Address: PO Box 14043, Birmingham, B6 9BL

POhWER currently provides two statutory advocacy services in Shropshire and Telford & Wrekin. Go to this page: https://www.pohwer.net/shropshire

The Independent Complaints Advocacy Service (ICAS) offers support and information to anyone wanting to complain about NHS care or treatment recieved. POhWER works to support individuals to share experiences with the NHS so that improvements can be made were necessary.

Independent Mental Capacity Advocates (IMCA) – When someone cannot ask for an advocate themselves, because they do not have the capacity to do so due, for example, to brain injury, disability or illness, it does not mean that their views and wishes should not be taken into account.

People over the age of 16 who lack capacity, and do not have an appropriate family member or friend to represent their views, are legally entitled to an independent mental capacity advocate (if decisions are being made about serious medical treatment or a change of accommodation).  In some cases, where the person is vulnerable, they can have an advocate even if they do have family or friends.

Our independent mental capacity advocates gather information about individuals referred to our service to help decision makers, such as doctors, to reach ‘best interest’ decisions about elements of their treatment and care.


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