Telephone: 01743 245 088
Address: Omega, London House, Town Walls, Shrewsbury, SY1 1TX

Omega, the National Association for End of Life Care is a charity working hard to raise standards in end of life care by supporting caregivers looking after someone with a terminal illness, people who are themselves end of life, and those who have been bereaved. We prioritise those aged over 75 and still caring or bereaved. Omega offers:

Chatterbox Action Against Loneliness Programme

A free, confidential, short-term telephone befriending service. It is designed to support those who are lonely and isolated due to their caring role, bereavement, age, or life-limiting and end of life challenges. The service prioritises people over 75. Clients are carefully matched to a dedicated volunteer Befriender who will call them on a weekly basis to provide emotional support and help finding additional services, information and social groups etc.

 A Letter from Louise Penpal Befriending Service

A free penpal befriending service in which volunteer penpals and clients exchange friendly letters on a regular (usually monthly) basis. There are no geographical restrictions. The service is fully safe-guarded as all correspondence is sent via our London House office first; no addresses are shared. Freepost envelopes are provided, and writing paper is available on request.

Delphinium Companionship Service

A flexible and confidential telephone-based practical support and companionship service; A trusted and experienced Delphinium Companion will complete a free complementary consultation to begin getting to know you, and gain a good understanding of your personal situation and how we can help. Devoting at least an hour each week (or longer, if needed), your Delphinium Companion can offer a friendly, listening ear and emotional support.

 Delphinium can also help to facilitate and maintain important connections, and offers an efficient research service to find extra sources of help, such as appropriate professionals or community groups. Delphinium is a pay-as-you-go, not-for-profit service which can supplement any existing help that you receive, and is tailored to support your needs and well-being. Some of the benefits of Delphinium:

– Companionship

– Strict confidentiality

– Flexibility 

– Affordable pay-as-you-go rates

– Extra non-clinical support

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Registered Charity Number 1120322

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