Glade (The)


Email: please note this email address is only monitored during office hours (Monday-Friday (9:00-17:00 excluding Bank Holidays).

Telephone: 0808 178 2058 open 24 hours a day, 7 days a week, 365 days a year. 

Address: The Glade, 30, West Road, Wellington, Telford TF1 2BB

The Glade Sexual Assault Referral Centre (SARC) is a specialist facility where recent victims of rape and sexual assault can receive immediate help and support. We aim to provide all of our clients with information, support and referrals to assist in their recovery, in a safe and welcoming environment.

The Glade is a dedicated service available to women and men living in the West Mercia area including Worcestershire, Herefordshire, Shropshire, Telford, Wrekin and their surrounding areas.

Clients may access the following services through The Glade:

  • Forensic medical examination performed by a specialist forensic doctor or nurse.
  • Crisis support at your initial visit
  • Self referral telephone support and options
  • Referral to GP and Sexual Health follow up
  • Referrals to ISVA (Independent Sexual Violence Advisor) support and counselling.

Our services can be accessed via the Police – if you report the assault to the Police our services may be offered to you as part of their response. We can also take direct self-referrals from an individual, friend, family member or professional. If you do not wish to report to the Police, support can be gained from other agencies –  a list of these agencies can be found here or you can self refer to The Glade.

Clients can self refer to The Glade by calling our 24 hour number – 0808 178 2058. All calls are answered by specially trained female Crisis Workers who are there to offer advice and support. Self referring to The Glade can give you time to think about what action you want to take. If you have a forensic medical examination, The Glade can securely store any evidence gained allowing you time to think and if you want to involve the police at a later date The Glade staff can assist with this.

Our services are free and confidential however there may be occasions when other agencies need to be informed e.g. if a child or you are at risk of harm or in need of emergency medical assistance.

The Glade has two sites, one located in Worcestershire and the other in Telford. You have the choice to access either of these sites if you live in the West Mercia area; Worcestershire, Herefordshire, Telford and Wrekin and Shropshire. Full address details will be given via the telephone.



Find us on Face Book @TheGladeSARC and Twitter @TheGladeSARC


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