Crohn’s and Colitis UK



Telephone Information Service: 0300 222 5700 (Monday, Tuesday, Wednesday and Friday 9 am- 5 pm and Thursday 9 am -1 pm-excluding Bank Holidays Answer phone available outside these hours. We try to return calls where possible the same day.

Helpline calls may be recorded or monitored for training and evaluation purposes. Crohn’s & Colitis UK’s policy on confidentiality is in accordance with the Data Protection Act (1998

Telephone Crohn’s & Colitis Support:

Address: Crohn’s and Colitis UK, (NACC), 1 Bishops Square,  Hatfield Business Park AL10 9NE

Email Helpline:

Information Service: 

A team of trained Information Officers provide clear & balanced information on a wide range of issues relating to Irritable Bowel Disease (IBD). This service is available to everyone with IBD & is accessible by telephone or email.

Personal Grant Fund:

Applications for an individual grant can be made for a need which arises as a result of having IBD. For full details please go to our website or call our Information Service.

Disability Benefits Service:

Opportunity to speak to a trained volunteer on the telephone re Disability Living Allowance (DLA), Personal Independent Payment (PIP) or Attendance Allowance (AA)

Parent to Parent:

A free , confidential telephone service provides parents of children with IBD, up to the age of 21, the opportunity to talk to one of our trained parent volunteers. Call the Information Line.

Crohn’s and Colitis Support:

This is a confidential, supportive service which is provided by trained volunteers and us available to anyone affected by IBD. Contacts offer emotional support for anyone who needs a safe place to talk. This support service is available 1 pm-3.30 pm Tuesday-Thursday and 6.30 pm-9 pm Monday to Friday except for Bank Holidays.-Telephone 0121 737 9931

There is no answerphone for Crohn’s and Colitis Support. If you are unable to get through, please try again during the opening hours.

Me and IBD:

Our “Me and IBD” discussion forum can be accessed via our website. This forum is for young people who are living with Ulcerative Colitis or Crohn’s Disease. Registration is required before you use the forum & can be accessed on our website  under the heading “Shared Experiences”

Information about IBD:

We have over 30 information sheets on a wide range of topics ans seven longer booklets. These range from “Managing Bloating & Wind” to “Surgery for Crohn’s Disease” and “Employment and IBD”…”Food & IBD”,”Drugs Used in IBD” and many more.

Local Support Group: There is a Shropshire & Mid Wales Support Group which can be found on our A-Z Useful Organisations.


Find us on Face Book  @CrohnsColitisUK and Twitter @CrohnsColitisUK

Registered charity in England & Wales (1117148) and Scotland (SC038632)


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