Cost of Living Expenses

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Cost of Living Payments

If you claim benefits, you may be able to get an extra £650 from the UK Government, paid over two Cost of Living Payments.*

The first payment will be £326. The second payment will be £324, paid later in the year.

Find out what you will get and when you can get it by searching ‘Cost of living support’.

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Find out more


*Eligibility criteria apply. COLERP(A4) 07/22

Hands Together Ludlow


Email: Use this contact form


Address: Hands Together Ludlow52 Broad St, Ludlow SY8 1NH

The primary aim of Hands Together Ludlow is to provide aid for the vulnerable in and around the town of Ludlow in Shropshire, recognising that existing charities and statutory agencies are increasingly under pressure themselves due to financial restraints.

We work through three parallel streams of activity:
1. Networking with existing providers,
2. Coordinating volunteers to provide short-term assistance,
3. Establishing projects to meet longer term needs.

The following Charitable Purposes statement summarise the work of Hands Together :
 The relief of people in need by reason of youth, old age, ill health, loneliness, dysfunctional relationships, disability or financial hardship, living in Ludlow and the surrounding villages.

A secondary purpose, or method of achieving the primary purpose, could be defined as follows:
• The advancement of community development and the promotion of effective and efficient use of existing charitable resources by building a network of volunteers linking to caring agencies and local businesses in order to fill gaps of provision where they occur.

Registered Charity Number 1171979

Wellbeing Independence Partnership (WIP)



Telephone: 01952 916030 (Open Monday-Friday 9 am-5 pm)

Address: The Glebe Centre, Glebe Street, WellingtonTelfordTF1 1JP 

Click this link for map directions:

The Wellbeing Independence Partnership is the first point of contact for enquiries relating to adult social care in Telford and Wrekin.

Wellbeing Independence Partnership is an information and advice service for adults with care and support needs who are not known to statutory services.

The Wellbeing Independence Partnership (WIP) is a council commissioned service comprising of a group of agencies who work together to deliver advice, information and guidance to residents of Telford and Wrekin. The partnership brings together the Telford and Wrekin CVS, Carers Centre, Age UK and Taking Part.

The Wellbeing Independence Partnership is the first point of contact for enquiries relating to adult social care in Telford and Wrekin (when you are not known to statutory services). Our friendly and knowledgeable staff provide information, advice and guidance for the general public about health and social care. WIP work with people to identify their strengths and help them to stay independent for longer with access to community-based solutions.

The Wellbeing Independence Partnership provide whole family services for people, their families and family carers and we work alongside adult social care ensuring that people get the right help, at the right time, from the right service. This service support our clients to tell their story once.

Wellbeing Independence Partnership are able to provide outreach across the borough via a range of solutions such as:

  • · Wellbeing peer support groups
  • · Community marketplace events
  • · Booked appointments

The aim to provide preventative services to support people in the early stages and avoid the need for emergency assistance.

The team will make referrals to other services where necessary. .

If you would like to discuss your options or would like to find out more about how you can access an array of community led support please contact us, our phone lines are open Monday to Friday from 9am – 5pm.

Shropshire MHS Mental Health Support


Telephone: 01743 368647

Please note that our answer phone and email are only checked during office hours.

Address: Shropshire Mind, Suites 3 & 4 Observer House, Holywell Street,Shrewsbury, SY2 6BL

Shropshire MHS was established in 1974 and provides a wide range of quality services across the county for the one in four people and their families, who are affected by mental and emotional distress. We help to bridge the gap between being unwell and full independence for the people who use our service. Some people need support in many areas of their lives, whilst others in just a few. Some people need support for long periods of time and others for only a short while.

Our vision is that everyone has the right to live equally with others and to enjoy a good quality of life. Also, that people who use our service are treated with respect, justice and enjoy equality of access to services.

We help to enable people who use our services to play the fullest possible part in their own communities and their own recovery. We work together in partnership with people to make sure that their right to make choices is preserved. We are also striving to reduce the debilitation, alienation, stigma and social isolation experienced by vulnerable people living in rural areas.

Our core service is our Shrewsbury based daily drop in, which runs seven days a week and offers people the chance to relax in a safe, nurturing environment and enjoy taking part in social activities. In addition, we offer a range of groups in Shrewsbury, including Mindfulness for Wellbeing, Reconnect (wellbeing group), Road to Recovery, Women in Mind and Hearing Voices. Our services also extend beyond Shrewsbury to a number of outreach groups held in Whitchurch, Bridgnorth, Ludlow and Market Drayton. These groups operate on a drop in basis and are run by our excellent team of volunteers.

Shropshire MHS operates with a small team of dedicated staff and large team of exceptional volunteers. We have a board of trustees who meet monthly and hold the charity’s activities to account.

Shropshire MHS’s main objective is to empower anyone experiencing a mental health challenge. We campaign to improve services, raise awareness and promote understanding of mental ill-health in Shropshire, making sure that the people in need of support are heard.

Our values and beliefs are reflected in the service we provide, in that we:

  • Make sure the service we provide reflects the needs of the local community;
  • Respect the dignity and rights of everyone that uses our service;
  • Make sure that our services are appropriate, safe and acceptable;
  • Create an environment that is welcoming to everyone, with a zero tolerance to any discriminatory behaviour;
  • Offer choices and promote independence;
  • Raise awareness and educate the public on mental health issues;
  • Value the contribution our staff and volunteers make;
  • Work in partnership with other relevant agencies;
  • Operate within the principles of corporate governance.

Find us on Facebook: ShropshireMhs and on Twitter  @MhsShropshire

Registered Charity Number 1003117

Zebra Access



Contact Form:

Telephone: 01902 421919

Address: Zebra Access, Creative Industries Centre, Wolverhampton Science Park, Glaisher Dr, Wolverhampton WV10 9TG

Zebra Access is a Deaf-led charity dedicated to ensuring that all Deaf and Hard of Hearing people enjoy equal participation and access without communication barriers.

We aim to provide Deaf role models, enabling Deaf and Hard of Hearing people to have self belief and confidence to achieve their aspirations by breaking down barriers. We provide services to support Deaf and Hard of Hearing individuals along with a variety of events, clubs and activities. We also deliver Deaf Awareness and BSL training to organisations and individuals who work with Deaf and Hard of Hearing communities and individuals.


Find us on Face Book @zebraacess and Twitter @ZebraAccess

Registered Charity Number 1149181

Research Institute for Disabled Consumers (RiDC)



Telephone: 020 7427 2460

Address: Research Institute for Disabled Consumers, Ground Floor, Unit 10,, Blenheim Court, 62 Brewery Road, London N7 9NY

The Research Institute for Disabled Consumers is the leading expert in user-centred research involving disabled and older consumers. The Research Institute for Disabled Consumers is the trading name of the Research Institute for Consumer Affairs. We’re an independent, national charity with a board of twelve trustees, all of whom have personal experience of disability.

What does RiDC do?

  • We provide consumer information and user reviews to help disabled and older people choose the right products and services to lead an independent life
  • We help businesses improve products and services
  • And we take the voice of disabled and older consumers to decision makers.

All of our work is carried out by our research forum of 900+ disabled and older consumers, who take part in mystery shopping and research projects.


Find us on Face Book @RiDC_UK and Twitter @RiDC_UK

Registered Charity Number 1007726

Market Drayton drop in carers group

Contact: Shrewsbury Carers Trust4all
Telephone: 01743 341995 (Shropshire Carers Service)
Address: Carers Trust 4all Unit 12, Tilstock Crescent, Sutton Farm Shopping Centre, Shrewsbury SY2 6HW

  • This general carers group meets on the second Tuesday of each month from 2 pm-3.30 pm
  • All carers are welcome
  • For further information contact Carers Trust 4all on Shrewsbury  01743 341995

Brain & Spine Foundation




Telephone: 020 3096 7880

Helpline: 0808 808 1000  

Address: Brain & Spine Foundation, Fourth Floor, CAN Mezzanine, 7-14 Great Dover Street, London SE1 4YR

Our mission is to improve the quality of life of people affected by neurological problems by providing expert information, support and education.

Our expert services are there for people at every stage, from first symptoms, diagnosis, treatments and in the long term.

Neurological conditions and associated treatments are often complex and poorly understood by those affected and their families. Many people wait for a long time for diagnosis while living with ongoing symptoms and the anxiety of not knowing what the future holds. The Brain & Spine Foundation exists to provide information, answer questions, reduce anxiety and to inform choices.

The charity is entirely funded by voluntary donations from our supporters; we receive no government funding.

We have a helpline, people can contact us by telephone, email and post. We also have online support groups and hold events for patients, carers and health professionals.


Find us on Face Book @braineandspine and Twitter @brainspine

Registered Charity Number 1098528.

Colostomy UK



Contact Form:

Telephone: 0118 939 1537

Helpline:  0800 328 4257 (24 hours)

Address: Colostomy UK,Enterprise House, 95 London Street, Reading, Berkshire RG1 4QA

Colostomy UK is here for questions, support or if you want to talk to someone who lives with a stoma.

Your voice is important on the bigger issues: advocates for your rights and campaigning to raise awareness of what matters to you; running projects to empower you; building communities to support you.

Our vision

  • We want hidden conditions to be understood and accepted by all. Our vision is of communities in which everyone is empowered to reach their potential.
  • We use provide compassionate support tailored to the needs of the individual. Our support is open to all, irrespective of age, gender, ethnicity, sexual orientation or religious belief.
  • The aim of our day-to-day work, projects and campaigns, is to empower people with stomas to reach their potential.

Advocacy: We act as a voice for people with stomas, raising awareness of the issues that they face and engaging with organisations to bring about positive outcomes.


Find us on Face Book @colostomyuk and Twitter @ColostomyUK

Registered Charity Number 1113471

British Polio Fellowship



Contact Form:

Telephone: 0800 043 1935 (Open Monday-Friday 9 am-5 pm)

Address: The Xchange, Wilmington Close, Watford, WD18 0FQ

The British Polio Fellowship is committed to supporting our members via the Central Office team and via a comprehensive regional Branch and Group network located throughout the UK. Together, we provide members with a source of local and national contact and support.

Members of The British Polio Fellowship are a diverse group from all walks of life, united by Polio and Post Polio Syndrome (PPS) having touched their lives.

Members can be involved with the charity as much or as little as they wish. Some members contact Central Office for advice and support on living with PPS or for benefits advice, while our extensive Branch and Regional network is a way to get involved, meet friends and share advice and experiences on living with PPS.

Post Polio Syndrome (PPS) is a neurological condition that can occur in people who have had Polio. After a long time without any significant change in their condition, people may develop new symptoms of increasing weakness, stamina problems, fatigue and pain.

The nearest branches are:

  • The Marches-The Rocks Spring Centre, Sandford Road, Ludlow SY8 1SX
  • Wolverhampton & Dudley-Birmingham New Road, Wolverhampton
  • Chester/Wirral and North Wales Group- Whitby Sports & Social Club, Ellesmere CH65 6QF


Find us on Face Book @BritishPolioFellowship and Twitter @Britishpolio

Registered Charity Number in England & Wales (1108335) and in Scotland (SC038863).