Monthly Archives: May 2021

Help to understand why people use or don’t use their hearing aids

The Gain Project is led by Dr Helen Henshaw and Dr Emma Broome at the University of Nottingham. It is a programme of research that aims to understand and address the barriers that adults with hearing loss might face in using their hearing aids, or in using them regularly.

If you have hearing aids, do you use them regularly, sometimes or not at all? If so the Gain Project is looking to you for your help. Once you have registered you will receive the questionnaire via email or via post.  Approximately 7 days after you have completed the questionnaire, a researcher will contact you by telephone or email (depending on your preference) at a preferred time to complete the final questions. You will receive a voucher on completion of the study as a small thank you for your time.

If you would like to take part in questionnaires, please contact Ms Paige Church by email at this address

Help us understand how and why people use - or don't use - their hearing  aids - Hearing Matters

Approximately 12 million people in the UK (1 in 5) have a hearing loss. Hearing loss causes communication difficulties. Hearing aids can help many people overcome these difficulties, which can be life changing. The NHS provides hearing aids free of charge to those who would benefit from using them. However, the non-use or irregular use of hearing aids is high, meaning that many people are not realising the full benefit. Similar to taking medications as prescribed by a doctor, regular hearing aid use is a positive health behaviour. Researchers at the NIHR Nottingham Biomedical Research Centre are using health psychology, and in particular health behaviour theory, to understand how we might improve the beneficial use of hearing aids by adults with hearing loss.

What is health behaviour theory? 

Health behaviour theory is helpful for understanding how and why a particular behaviour occurs. So for example why people have hearing aids but don’t use them or only use them sometimes. What make a hearing aid user decide when to and when not to wear their hearing aids. You can find out more at this link

Access to NHS Dental Services

Healthwatch Shropshire have asked us to share this press release with you.

Healthwatch Shropshire has been hearing from some Shropshire residents about the problems they are having getting to see a NHS dentist. People are reporting that their dentist will no longer see them on the NHS and they will need to go private, mothers are reporting that they can’t get their children seen by an NHS dentist and those who have recently moved, including military personnel leaving the forces, cannot find a dentist offering NHS treatment in their new location. The NHS provides a ‘Find a Dentist’ service online but many people are reporting that the information is very out of date and despite ringing round dentists on the list none are currently taking NHS patients.

Lynn Cawley, Chief Officer of Healthwatch Shropshire, explained that,

“In the past we have heard of  these problems and when we reported them to NHS England they were able to organise extra capacity in the areas affected but the pandemic has made things much more difficult, especially with the restrictions it has placed on dentists’ ability to see people. Oral health is tremendously important and people are worried about the long term affects this lack of access will have. As we come out of this lockdown we really want to hear people’s experiences of finding NHS dental treatment in Shropshire and find out if this issue is specific to particular parts of the county or widespread”.

People can contact us on 01743 237884 between the hours of 08:45 – 17:00 Monday to Thursday or on Whatsapp 07813 458955 or by using the online link below

or via post to Healthwatch Shropshire, 4 The Creative Quarter, Shrewsbury Business Park, Shrewsbury, Shropshire, SY2 6LG 

You can use the Healthwatch interactive map to show us where you are having problems accessing NHS dental care and where it has been easier to access NHS treatment, or leave us a comment below. Use the link below to access the map:

To find out more about the work of Healthwatch Shropshire click the link below:

May Bank Holiday-The NHS is here for you.

The NHS is still available for you to use this Bank Holiday weekend. Some GP practices will be closed on Monday 31 May 2021, but there are other NHS services available over the Bank Holiday to ensure we all get the care we need.

If you are unwell and you are not sure what to do contact NHS 111 online at: or call 111 free from a landline or your mobile phone.

A trained NHS 111 professional will be able to assess you and, if you should need it, book a time slot at an Accident and Emergency (A&E) department to make sure you can be seen safely. NHS 111 is available 24 hours a day, 365 days a year.

If you have a minor illness such as a sore throat, tummy trouble or an ache or pain,  your local pharmacy can offer you clinical advice and over-the-counter treatments. Some community pharmacies will be open on Monday 31 May – to check opening times please visit the NHS website. You will need to key in your postcode on the NHS website, to find where your nearest Pharmacy.

Minor Injuries Units (MIUs) are available in Bridgnorth, Ludlow, Oswestry and Whitchurch and treat minor injuries such as bites, cuts, foreign bodies in the eyes, nose and ears, minor burns and scalds, sprains and bruises, and wound infections. For opening hours, visit the Shropshire Community Health NHS Trust website.

Urgent Treatment Centres (UTCs) are located at the Royal Shrewsbury Hospital and the Princess Royal Hospital in Telford and treat injuries that do not need emergency treatment. For opening hours, please visit the Shrewsbury and Telford NHS Trust website.

For life-threatening emergencies, such as a stroke or heart attack, call 999 straight away.

COVID-19 information: If you have any symptoms of COVID-19 such as a high temperature, new, continuous cough or a loss or change to your sense of taste or smell you must stay at home and book a test as soon as possible. You can book a test at this link: book a test online

If you have problems, or cannot use the online service, call 119. You and anyone you live with should stay at home until you get your test result and only leave your home to have a test. For more coronavirus advice, visit

Views and experiences of using local taxi services

Start Date:
28th May 2021

End Date:
30th June 2021

Start Time:

End Time:

Healthwatch Telford & Wrekin have recently received feedback regarding people’s views and experiences of using local taxi services, and are now keen to explore what is working well and what requires improvements.

They have produced a very short survey which can be completed in minutes and invite you to take part. If you have a disability and/or sight or hearing impairment or are a wheelchair user and use taxis in the Telford & Wrekin area, it would help Healthwatch Telford & Wrekin learn more about the problems people experience.

To take part in the on-line survey, click on the link below:

Alternatively, if you would like to speak to someone or would prefer to email you can contact Healthwatch Telford & Wrekin using the details below: 

  • Telephone: 01952 739540
  • Email:

Half Term Holiday Activities at Albrighton Moat

The following activities are being run by Albrighton Moat and Trust during the Half Term Holidays. All events will take place at Albrighton Trust Moat & Gardens, Blue House Lane, Albrighton WV7 3FL. Places must be booked and paid for in advance by contacting 01902 372441 or email

  • Wednesday 2nd June 2021 -Ladybird Trail. You have the choice of two sessions, the first starting at 10 am and the second session at 1 pm. Everyone who completes the trail receives a prize. Sessions Cost £2 per person.
  • Thursday 3rd June 2021-Supported Angling. You have the choice of two sessions, the first starting at 10 am and the second session at 1 pm. Support is provided, instructing parent/carers on how to help the person fishing. Note: Coaches unfortunately cannot help land a fish or remove the hook from the mouth, but they can provide instructions to parents/carers on how to do it. Equipment supplied – Cost: Sessions are £5 per person.

Dates for the Diary-calling all Anglers. 

  • Saturday 17th July 9am – 4pm
  • Saturday 7th August 9am – 4pm

If your interested in fishing please contact us on 01902 372441 or  email to book a peg.

Albrighton Trust June, July 2021

Shrewsbury and Area Community- Connectors’ Meeting

Start Date:
8th August 2021

End Date:
8th August 2021

Start Time:

End Time:

Event title: Shrewsbury and Area -Community Connectors’ Meeting
Venue: On-line
Name: Shropshire RCC
Telephone: 01691 656882 via The Qube
Event description: This network is for voluntary and community groups, health care professionals, public sector providers and businesses who operate in Shrewsbury and the surrounding areas.

Please email Daphne Simmons for a zoom link enabling you to join the meeting.

For further information about Community Connectors meetings please call 01691 656882

Read Easy -Shropshire Hills



Telephone: 07707 762653

Address: N/A

Read Easy UK is a national charity which provides free, confidential one-to-one reading coaching for adults from trained volunteers, through locally-run, affiliated volunteer groups.

Our readers and volunteer reading coaches meet twice a week at approved local venues to work for just half an hour at a time through a structured, phonics-based reading programme, which takes up to two or more years to complete. The confidential one-to-one nature of our service is vital to encouraging people to come forward to ask for our help. Many adults are deeply embarrassed and ashamed by the fact that they are unable to read and, with bad memories of school, would fear a return to a classroom setting, where old feelings of failure could be reawakened. By working instead with one dedicated volunteer coach, a supportive and trusting bond develops between the pair, which helps motivate the reader to complete the course.

Read Easy offers 100% confidential, FREE, volunteer-led one-to-one approach which allows people to learn in privacy, at their own pace, and with the understanding support of their own dedicated reading coach. Usually, a coach and reader would meet twice a week for half an hour in a private space within a public venue. Even in these extraordinary times when covid restrictions limit face to face meetings, some of our coach and reader partnerships have continued to ‘meet’ remotely using a tablet, laptop or phone. We may be able to loan a tablet to a new reader who does not have such a device.

We have trained coaches available in our area which covers the towns of Bishop Castle, Church Stretton, Clun, Craven Arms, Knighton, Ludlow and Pontesbury and everywhere in between. We are now looking for new readers.

As you can imagine, it takes a lot for somebody to ask for help with their reading. We know that it is likely to be a partner, family member, friend, employer or support group who encourages them to get in touch.  If you know directly or indirectly someone who could benefit from help with their reading, contact our local co-ordinator, Amana, who can be reached on 07707 762653 or by email –


Follow us on Facebook in Shropshire at @ReadEasyShropshireHills or nationally @ReadEasyUK and Twitter @ReadEasyUK

Registered Charity Number 1151288

Covid19 vaccine survey for young adults (ages 18-29)

The NHS and Public Health teams in Shropshire, Telford and Wrekin would like to understand if you have any particular concerns about the Covid19 vaccine, This will help them to provide people aged 18 to 29 with the information they need to make an informed decision if they haven’t had the vaccine.
To take part in the survey, click here
The above survey will close on Monday 24 May, 2021.
Note: At present people aged 34 and over or will turn 34 by 1st July 2021 can book a vaccine on line at this link
Those under this age who have received the Covid19 vaccine will have done so due to being in the top 9 groups or in specific employment that puts them at increased risk,

Electronic system for health records, One Health and Care

News from Shropshire, Telford a& Wrekin Clinical Commissioning Group. Patient records in Shropshire, Telford and Wrekin will soon be available electronically for health and social care practitioners to view. These records will be ready to go live in summer 2021.

This means a doctor in a hospital, or a paramedic who attends a 999 call, will be able to access the same crucial information as a GP when they need it. In some situations, knowing details of any allergies, medications or long-term conditions could potentially save lives.

Andrew Roberts, Clinical Lead for the integrated care record said:

“The electronic integrated care records system allows healthcare professionals to view information which is held by different health and care services. It means we will be able to improve quality and outcomes for those being treated and cared for across Shropshire, Telford and Wrekin.

“Many regions across England have already moved to this record sharing-system, or are in process in doing so, including Staffordshire and Stoke-on-Trent.”

Currently, local health and care services hold separate pieces of information about patients – which isn’t easily accessible between different organisations.

With the new system, health practitioners will have access to up-to-date records for their citizens’ medical and care needs, making care safer and reducing duplication. It will prevent patients being asked for information repeatedly and ensure that their care preferences are shared and understood by all those caring for them.

Andrew Roberts said:

“In an emergency, it is important that the clinician knows as much about you as possible to make the right decisions about how to treat you.

“Patients are often frustrated when they have to repeatedly give the same information to people from different parts of the NHS and social care. There can also be delays caused by records not being easily accessible. This new system will help put an end to that.”

To explain the new system to local people, we are launching a ‘Fair Processing’ campaign today (Monday 10 May 2021) which will run for 12 weeks. It will promote the benefits of integrated care records, and also explain how people can opt out if they wish to.

Shropshire, Telford and Wrekin ICS is working in partnership with local NHS organisations, councils and system suppliers to develop the electronic integrated care records system, which will be rolled out across the local area from summer 2021.

However, if you have concerns or want to know more information you can  visit or email

Alzheimer’s petition to #CuretheCareSystem

This week is Alzheimer’s Action Week (Monday 17th-Sunday 23rd May 2021) Will you and your family and friends take action to improve the lives of people affected by dementia?

Nearly a million UK families are struggling to care for their loved ones with the dignity and support they deserve. Decades of underfunding have led to a social care system that’s difficult to access, costly, inadequate and unfair.

While dementia isn’t curable yet, the care system is.  

The Alzheimer’s Society are calling on the UK Government to cure the care system now by committing to:

  • Publication of a clear, budgeted, plan with milestones, with reform underway this year 
  • Ensuring their reforms consider not just funding, but also improving the quality of care that people receive.   

Watch and share our short film, showing the impact the broken social care system has on carers. Without support, dementia claims more than one life. Click here to watch the film:

Will you contribute by signing our petition to UK Government to provide quality social care, that is free and easy to access, no matter where you live? You can sign at this link:

To read more about the work of the Alzheimer’s Society click this link:

SDN says “Please tell others about this petition to gain help to make the lives of those suffering from dementia, their families and carers better with funding, changes, respite and the quality of care that people receive”. Thank you.